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Police and Law Enforcement Performance Standards and Levels of Service


The increasing emphasis being placed on performance measurement and performance auditing has prompted a concerted examination of what to measure and how to measure the delivery and effectiveness of law enforcement services. Coupled with declining government revenue, levels of service are also being examined. This webpage provides links to research and resources to assist in establishing performance expectations, measuring performance and setting levels of service for law enforcement services in your community.

Measuring Service Performance

Community Surveys

Community Feedback Forms

Statistical Resources

Caution should be exercised when using statistics for comparative service measures. There are no state standards for levels of service for law enforcement. Service levels are generally a local policy decision. There are many variables for each community including physical and social characteristics. The security needs of one community may be very different than another.

Police Department Annual Reports

Last Modified: January 08, 2016