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Posts by Larisa Benson

Lean on Me: A Culture of Respect in the Workplace

Lean on Me: A Culture of Respect in the Workplace

December 3, 2015 by Larisa Benson
Category: Performance Management-Measurement , Government Performance Advisor

In this third of a 3-part series on understanding the people side of lean we explore how focusing on staff can help overcome the common obstacles to lean implementation. 

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Lean on Me: The Pitfalls of Performance Measurement

Lean on Me: The Pitfalls of Performance Measurement

October 13, 2015 by Larisa Benson
Category: Performance Management-Measurement , Government Performance Advisor

In my work with teams and organizations, it pains me to witness people being bullied with performance measures, well-intentioned as these efforts may be.

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Lean on Me: Supporting Your Staff Through the Lean Process

Lean on Me: Supporting Your Staff Through the Lean Process

August 21, 2015 by Larisa Benson
Category: Performance Management-Measurement , Government Performance Advisor

Where many lean initiatives go wrong is focusing too much on getting rid of waste and not enough on investing in the people.

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Government of the Future: Introducing the Government Performance Consortium

Government of the Future: Introducing the Government Performance Consortium

April 14, 2015 by Larisa Benson
Category: Government Performance Advisor , Government Performance Consortium

Government agencies today are not much changed in structure or culture from their predecessors of past decades.  In stark contrast, citizens’ expectations for speed and service accessibility – driven by the information age – exceed most governments’ current capacities.  What does our future look like?

Washington State and her local government jurisdic...

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