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Posts for Social Media

Addressing Free Speech in your Social Media Comment Policy

Addressing Free Speech in your Social Media Comment Policy

August 9, 2016 by Josh Mahar
Category: Social Media

This post is about giving local governments some information on how and what a good approach to take is when addressing public comments on their Facebook or other social media pages.

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Social Media Management is Now a Full-Fledged Government Discipline

Social Media Management is Now a Full-Fledged Government Discipline

December 17, 2015 by Josh Mahar
Category: Social Media

The importance and complexity of social media have turned this once fledgling activity into a critical piece of government communication resources and it may be time for your organization to take it more seriously.

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Strategies for Managing Social Media Records from the State Archives

Strategies for Managing Social Media Records from the State Archives

June 18, 2015 by Josh Mahar
Category: Social Media

Social media is a powerful tool for engagement, but often a nightmare for public records officers. We interviewed Leslie Koziara Turner with the State Archives to see what strategies local governments can use to manage their social media records.

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Establishing Effective Social Media Policies for your Agency

Establishing Effective Social Media Policies for your Agency

February 24, 2015 by Josh Mahar
Category: Social Media

Local governments should, and are, jumping into the social media arena to both disseminate important government information and to gauge public opinion on projects and initiatives. That said, social media can  be a double-edged sword, a few missteps on social media can have serious negative consequences. To ensure your agency uses social media as effectively as possible, I've put together a few key elements you should consider prior to diving in.

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The Exciting Possibilities of Crowdsourcing

The Exciting Possibilities of Crowdsourcing

November 10, 2014 by Byron Katsuyama
Category: Social Media

This article looks at four news articles from 2014 about how crowdsourcing and social media data can be used to provide critical real-time information to aid local governments in responding to public health threats and disasters.

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Four Tools for Retaining Records of Your Social Media Content

Four Tools for Retaining Records of Your Social Media Content

November 3, 2014 by Josh Mahar
Category: Social Media

This blog post examines four possible programs you can use to archive your social media content: ArchiveSocial, Smarsh, PageFreezer, and Social Safe.

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