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Posts for Social Media

Addressing Free Speech in your Social Media Comment Policy

Addressing Free Speech in your Social Media Comment Policy

August 9, 2016 by Josh Mahar
Category: Social Media

This post is about giving local governments some information on how and what a good approach to take is when addressing public comments on their Facebook or other social media pages.

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Social Media Management is Now a Full-Fledged Government Discipline

Social Media Management is Now a Full-Fledged Government Discipline

December 17, 2015 by Josh Mahar
Category: Social Media

The importance and complexity of social media have turned this once fledgling activity into a critical piece of government communication resources and it may be time for your organization to take it more seriously.

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Strategies for Managing Social Media Records from the State Archives

Strategies for Managing Social Media Records from the State Archives

June 18, 2015 by Josh Mahar
Category: Social Media

For local government workers that deal with public records, the rise of digital communications has completely changed the way they do business. Today, retention isn’t simply about which papers to save and which to shred, but rather, how to effectively capture and catalog the myriad communications channels that people use every day. Nowhere is this challenge more pronounced than with socia...

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Establishing Effective Social Media Policies for your Agency

Establishing Effective Social Media Policies for your Agency

February 24, 2015 by Josh Mahar
Category: Social Media

Local governments should, and are, jumping into the social media arena to both disseminate important government information and to gauge public opinion on projects and initiatives. That said, social media can  be a double-edged sword, a few missteps on social media can have serious negative consequences. To ensure your agency uses social media as effectively as possible, I've put together a few key elements you should consider prior to diving in.

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The Exciting Possibilities of Crowdsourcing

The Exciting Possibilities of Crowdsourcing

November 10, 2014 by Byron Katsuyama
Category: Social Media

Each week I  scan the Web for interesting and useful news, blog posts, articles, and reports from a variety of local government related sources and post them to the “In Focus” section of MRSC’s homepage. Four recent articles that caught my attention focus on ways that data from social media sites and crowdsourcing tools can be used to pr...

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Four Tools for Retaining Records of Your Social Media Content

Four Tools for Retaining Records of Your Social Media Content

November 3, 2014 by Josh Mahar
Category: Social Media

A little while ago MRSC hosted a webinar on social media for governments. We gave people some great information on best practices in social media and also highlighted some of the common public records issues that agencies need to be aware of. But one thing we could have addressed a bit better was what tools are out there for actually archiving your social media content to comply with the Read more


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