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Inspiring a Performance Culture Part 2: Lean 101

Over the past decade, lean management has become a valuable and effective tool to help public sector organizations establish cultures of continuous improvement. In this second of our three part webinar series on performance innovation, we provide a brief overview of what lean is and why it has become such a popular technique. We also offer some examples of what local governments in Washington have accomplished with lean and give you some basic techniques for how you can apply it within your own organization.


  • Tracy Burrows, MRSC Executive Director
  • Andy Hento, Kitsap County Lean Program Manager


The Performance Innovation Webinar Series

This webinar is the second in a three part series on performance innovation. Part of the Government Performance Consortium, this series is designed to help local government leaders, whether at the management level or working from within, to cultivate and maintain a culture of continuous improvement within their organization.

Archived Webinar

Date: September 14, 2016