The Importance of Utility Fiscal Policies
Broadcast May 2019 | Access expires June 1, 2021
Credits available for self-reporting: 1.0 CPE
This webinar provides practical examples to give participants an understanding of how to form their own utility financial policies. Participants will learn what data is needed to calculate reserve policies, what policies they should consider for their utilities, and what templates are available for calculation.
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Utility Fiscal Management - Strategic Long-Term Planning (Part 1 of 3)
Broadcast February 2019 | Access expires May 1, 2021
Credits available for self-reporting: 1.0 CPE, 1.0 CML
In part 1 of this 3-part webinar series, we focus on the long-term financial health of utilities by addressing fiscal management strategies and strategic long-term financial planning. Utilities can create a comprehensive financial plan that covers operating and capital budgets aspects, addresses long-term financial planning, closes the loop with performance assessments, creates and carries out evaluations to determine success. Through this webinar, we will explore real community issues through the lens of the budget, understand and develop a policy-level perspective on financial planning and create approaches and solutions that work.
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Utility Fiscal Management - Rate Setting Fundamentals (Part 2 of 3)
Broadcast March 2019 | Access expires May 1, 2021
Credits available for self-reporting: 1.0 CPE, 1.0 CML
In part 2 of this 3-part webinar series, we focus on the long-term financial health of utilities by addressing proper rate setting. Cost of service and rate design studies are necessary to assist a utility in setting rates that are fair and equitable to its customers. Real world examples based on generally accepted rate-making principles will be utilized throughout the course. This webinar will help you understand the impact of policy and financial considerations on customer rates, assess proposed rates that are defensible based on service costs and/or policy considerations, and recognize the importance of customer outreach to sell your needed revenue increase.
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Utility Fiscal Management - Understanding the Complexities of Billing & Collections (Part 3 of 3)
Broadcast May 2019 | Access expires May 1, 2021
Credits available for self-reporting: 1.0 CPE, 1.0 CML
In part 3 of this 3-part webinar series, we will focus on billing and collections, which are critical to fiscal health. Understanding your utility’s statutory authority regarding collections, billing adjustments, landlord/tenant issues, liens, and bankruptcies can help with your customer relations and the utility’s financial well-being. This webinar will speak to common collection issues for municipal utilities and water/sewer utility districts as well as address billing challenges such as overpayments and underpayments, allowable interest and penalties on delinquent accounts, termination of utility services, and what role collection agencies can play in collections.
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