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Webinar: Leading Change: A Human-Centered Approach

Wednesday, May 30, 2018
11 AM - 12 PM
Credits Available: 1.0 CML – see below
Cost: $35



Registration closes Tuesday, May 29 at 12 pm. Read about training scholarships.

Webinar Overview

“People don’t fear change, they fear loss.” Any leader who has headed a new program or initiative has likely experienced resistance, anger, and even sadness from his or her employees. Human-centered approaches to leading change can unleash the creativity of teams and drive fear out of the workplace.

Educational Objectives

This webinar will introduce methods from design thinking and Adaptive Leadership that can help your organization grow a culture of problem solvers. Attendees will gain empathy and insights into why people may resist change, and learn to quickly test new approaches that invite individuals to see themselves as being part of the transformation story.

Who Should Attend?

Local government leaders, managers, directors, supervisors, HR staff, and any elected official interested in engaging and motivating employees.


  • Ben Grossman-Kahn is a Cofounder and Principal of Catalyz. Ben has 8 years of experience consulting, facilitating and leading innovation engagements, and has built programs and teams at Fortune 500 firms, nonprofits, and educational institutions. Ben is also a cofounder of the Seattle Design Thinking and Innovation Collective and is a frequent guest presenter at the University of Washington.
  • Zachary Smith is a Cofounder and Principal of Catalyz. Zachary has more than 19 years of product development and client services experience, serving a wide range of industries and organizations including startups, Wall Street banks, automotive manufacturers, enterprise software platform providers, creative studios, and consulting agencies. Zachary is a Partner with Social Venture Partners and a cofounder of the Seattle Design Thinking and Innovation Collective.