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Continued Use of the Public Right-of-Way for Outside Dining May 12, 2022
Understanding and Defending Against Distributed Denial of Service Attacks May 9, 2022
Revisiting C-PACER Two Years Later (Part 2) May 5, 2022
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Want Better Teamwork? Take More Breaks
September 16, 2019 by Byron Katsuyama Category: Performance Management-Measurement
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Improving Performance Management in Government Through Visual Data
October 3, 2018 by Leah LaCivita Category: Performance Management-Measurement
Sustaining the Change Agent
August 14, 2017 by Michael Jacobson Category: Performance Management-Measurement , Guest Author
Spokane County Uses Lean to Improve Emergency Response Efforts
December 12, 2016 by John Dickson Category: Performance Management-Measurement , Guest Author
Who "Owns" Public Data?
October 4, 2016 by Michael Jacobson Category: Performance Management-Measurement , Guest Author
Spokane County Uses Lean to Improve Its Job Application Process
September 13, 2016 by John Dickson Category: Performance Management-Measurement , Guest Author
When to Kaizen: Events Versus Workshop
August 2, 2016 by Steven Thomson Category: Performance Management-Measurement , Guest Author
Successful Change Initiatives: As Simple as 1-2-3
July 18, 2016 by Debra Hentz Category: Performance Management-Measurement , Guest Author
Spokane County Golf Courses Continuously Improve Quality of Customers’ Experience
July 13, 2016 by John Dickson Category: Performance Management-Measurement , Guest Author
On the Quest for a Performance Culture: Where to Start?
May 13, 2016 by Michael Jacobson Category: Performance Management-Measurement , Guest Author
Spokane County Utility Billing Team Lean Success Story
May 2, 2016 by John Dickson Category: Performance Management-Measurement , Guest Author
Spokane County’s Journey to Lean
March 4, 2016 by John Dickson Category: Performance Management-Measurement , Guest Author
Lean on Me: A Culture of Respect in the Workplace
December 3, 2015 by Larisa Benson Category: Performance Management-Measurement , Guest Author
Understanding Customers in the Public Sector
October 20, 2015 by Michael Jacobson Category: Performance Management-Measurement , Guest Author
Lean on Me: The Pitfalls of Performance Measurement
October 13, 2015 by Larisa Benson Category: Performance Management-Measurement , Guest Author
Lean on Me: Supporting Your Staff Through the Lean Process
August 21, 2015 by Larisa Benson Category: Performance Management-Measurement , Guest Author
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