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Government of the Future Part 2: Reframing Performance Measurement
September 6, 2018 by Government Performance Consortium Category: Government Performance Advisor , Government Performance Consortium
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Government of the Future Part 1: Nurturing Innovation with Empathy
September 4, 2018 by Government Performance Consortium Category: Government Performance Advisor , Government Performance Consortium
Sustaining the Change Agent
August 14, 2017 by Michael Jacobson Category: Performance Management-Measurement , Government Performance Advisor
Spokane County Uses Lean to Improve Emergency Response Efforts
December 12, 2016 by John Dickson Category: Performance Management-Measurement , Government Performance Advisor
Who "Owns" Public Data?
October 4, 2016 by Michael Jacobson Category: Performance Management-Measurement , Government Performance Advisor
Spokane County Uses Lean to Improve Its Job Application Process
September 13, 2016 by John Dickson Category: Performance Management-Measurement , Government Performance Advisor
Successful Change Initiatives: As Simple as 1-2-3
July 18, 2016 by Debra Hentz Category: Government Performance Advisor
Spokane County Golf Courses Continuously Improve Quality of Customers’ Experience
July 13, 2016 by John Dickson Category: Performance Management-Measurement , Government Performance Advisor
On the Quest for a Performance Culture: Where to Start?
May 13, 2016 by Michael Jacobson Category: Performance Management-Measurement , Government Performance Advisor
Spokane County Utility Billing Team Lean Success Story
May 2, 2016 by John Dickson Category: Performance Management-Measurement , Government Performance Advisor
Spokane County’s Journey to Lean
March 4, 2016 by John Dickson Category: Performance Management-Measurement , Government Performance Advisor
Understanding Employee Motivation is More Important than Ever
January 20, 2016 by Michael Jacobson Category: Administration and Management , Government Performance Advisor
Lean on Me: A Culture of Respect in the Workplace
December 3, 2015 by Larisa Benson Category: Performance Management-Measurement , Government Performance Advisor
Understanding Customers in the Public Sector
October 20, 2015 by Michael Jacobson Category: Performance Management-Measurement , Government Performance Advisor
Lean on Me: The Pitfalls of Performance Measurement
October 13, 2015 by Larisa Benson Category: Performance Management-Measurement , Government Performance Advisor
Lean on Me: Supporting Your Staff Through the Lean Process
August 21, 2015 by Larisa Benson Category: Performance Management-Measurement , Government Performance Advisor
Government of the Future: Introducing the Government Performance Consortium
April 14, 2015 by Larisa Benson Category: Government Performance Advisor , Government Performance Consortium
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