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The Post-Pandemic Workplace, Part 1: Policies and Practices for the Post-COVID Office

Thursday, May 20, 2021
10 AM - 11:30 AM
Cost: $25
Credits: CML, SHRM (see below)


Registration closes Wednesday, May 19 at 5 PM. This webinar will be recorded, and all preregistered attendees will receive a link to view the recording. Read about scholarship opportunities.

Webinar Overview

COVID-19 has forced local governments to do a tremendous amount of innovation and adaptation – from the delivery of services to the configuration of the workplace itself. As we begin to transition, which of these COVID-era adaptations will stay, and which will we gladly leave behind? How will leaders continue to meet the local government workforce’s expectations for safety, flexibility, and work-life balance? MRSC and the Association of Washington Cities (AWC) are partnering to bring you a two-part Post-Pandemic Workplace webinar series that dives into what the post-pandemic workplace might look like in Washington State.

Educational Objectives

This webinar, Part 1 of the series, will cover how cities and counties from across the state are rethinking “the way we’ve always done things”— including telecommute policies, collaborative office spaces, and operational practices that acknowledge that a single approach does not fit all. You will learn how Spokane County is transforming the workplace to enhance workforce recruitment and retention. Audience members will also be able to share with each other how their agencies are adapting to the new reality.

Part 2 of the Post-Pandemic Workplace series, Understanding the Legal Landscape of the Post-COVID Office, is being offered by AWC on Wednesday, May 26 from 10:30 AM to 12 PM. To learn more and register, visit the AWC Registration page for Part 2.

Who Should Attend?

  • Local government leaders, managers, directors, supervisors, HR staff, and any elected official interested in engaging and motivating employees.


  • John Dickson, Chief Operations Officer, Spokane County. Since assuming the COO role in 2013, John has been responsible for leading significant operational improvement activities across Spokane County government to make it more ‘Lean’, efficient, and customer-focused planning. John organizes and directs the county government to provide timely, cost effective and efficient systems, programs, and customer service.
  • Tracy Burrows, Executive Director, MRSC. Tracy joined MRSC as the ED in 2011. She has over 20 years of local government and non-profit experience, specializing in growth management, transportation, and general city management issues. She was the legislative liaison for the Seattle Department of Transportation where she led the Department's efforts to develop a transportation funding ballot measure and advocated on behalf of the city on state and federal transportation policy transportation issues. She has also served as the City of Kirkland's intergovernmental relations manager, where she was instrumental in successful efforts to regionalize fire and police dispatch services and to secure state annexation funding. 


This training is eligible for:

  • 1.0 credit towards a Certificate of Municipal Leadership (CML) from the Association of Washington Cities (AWC)
  • Eligible for Society of Human Resource Management (SHRM) credits. AWC has applied for SHRM Certified Professional Recertification Credits for the webinar series. Credit information can be found on the AWC registration page

Refund policy: Refunds of the webinar fee will be provided minus a $5.00 administrative fee if registration is canceled by 12 PM on Wednesday, May 19, 2021. If you are registered for the webinar and unable to attend, you will still be able to view the recorded webinar afterwards. However, if you cancel your registration, you will not receive a link to the recording.