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MRSC Insight Blog

Posts for Eric Svaren

What Every Project Needs to Succeed

At a large public institution, a high-profile team is on the verge of implosion. Morale is abysmal. The team has broken into factions. Because this team deals with the most complicated, high stakes situations in the institution, the team's problems have pushed people's level of stress through the roof. Gossip is rampant. People are afraid of being attacked. Some team members won't talk to one...

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Why Retreats Don't Work and What to do About it

At a non-profit start-up, the entire staff meet to review their progress and address strategic and tactical challenges. Deep conversations emerge about the value the non-profit creates, people's personal commitment to the mission, and how to continue to grow sustainably, without burning out staff or burning up working capital. After two days, participants leave new clarity and understanding about...

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How Stories Keep Us in Conflict

One thing I've learned from working in conflict resolution and team building is: People work hard to stay in conflict. The players in any given situation expend extraordinary energy to prevent themselves from approaching someone, broaching a topic, truly listening and understanding—and, ultimately, from finding a resolution.

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