MRSC Insight Blog
Posts for Information Technology
Local government employees are among some of the 100 million individuals beginning to embrace generative artificial intelligence (AI) at work, but agencies should carefully consider both the legal and ethical ramifications related to use of this new technology
Software such as Microsoft Teams can help to facilitate communication in a workplace, but the use of such tools is tricky for governing bodies whose meetings must be open to the public and whose communications should be easily searchable if a public records request arises.
Obtaining a broad spectrum of public participation in local government meetings can be challenging. This blog looks at a few examples of the innovative tools and approaches Washington agencies are using.
This blog focuses on three issues that may become more prominent for local governments as we approach the end of the COVID-19 pandemic: cybersecurity concerns, maintaining digital services, and retiring boomers.
The decreasing costs of smart city technology and the importance of trust are just a few of the insights from the regional smart cities workshop in Redmond earlier this year.
As jurisdictions adopt new technologies to better serve their constituents, questions of privacy and public disclosure are often left unanswered. Developing a strategy and process to address these issues, like Seattle is attempting, may help agencies avoid problems down the road.
The digital futurists predict that within three years 80 percent or more of internet content will be via video. Why is that important to local government? Citizens are already accessing most of their information about local government via the internet, and there will be a growing expectation that the information presented on your website will be via video. The flexibility of the internet as a...