MRSC Insight Blog
Posts for Utilities - Billing and Collection
With the expiration of Governor Inslee's moratorium on utility shutoff drawing near, local governments are wondering what comes next.
This blog explores the role of the statute of limitations in connection with utility billing, including undercharges and overcharges.
In this blog post, we provide an overview of utility billing in the landlord/tenant context per Washington State regulations.
This blog post provides an overview of the requirements for use of a collection agency and will address some frequently asked questions that arise when doing so.
For utility deferments and fee waivers, the key is to have policies in place to avoid gifting of public funds, and to ensure that the jurisdiction is not being arbitrary in its decision-making.
What options are there for utilities in determining how to structure sewer usage rates, depending on the customer type? A volume-based rate option for all consumers is one, but an agency must consider which approach to take and it must make sure that such an approach aligns with organizational policy objectives.
Who should receive a utility bill is just one of the many complexities local governments must determine in their utility billing procedures. This blog highlights our survey of how numerous jurisdictions handle this issue.
Many cities and towns operate their own public utilities, including water service. Unfortunately, sometimes utility customers do not pay their bills. What can be done to collect unpaid or delinquent accounts, and when can water service be shut off?
MRSC frequently receives questions regarding the responsibilities of city utilities, particularly water, where the utility service is provided to a tenant. Here are some general considerations and some specific requirements that apply in this context that a city utility should be aware of to ensure compliance with state law and to respect the rights of both landlord and tenant: