skip navigation
MRSC logo

Have a Research Question?

Ask MRSC

Have a Research Question?

Ask MRSC
About Our Blog Our Authors
Share this:


MRSC Insight Blog


Posts for Michael Jacobson

Sustaining the Change Agent

Sustaining the Change Agent

August 14, 2017  by  Michael Jacobson
Category:  Guest Author ,  Performance Management-Measurement

In this post, Government Performance Advisor Michael Jacobson argues that change agents working within local government must also make time for reflection, self-care, and building community connections for personal, not just work-related, reasons. 

Read more

Who "Owns" Public Data?

Who "Owns" Public Data?

October 4, 2016  by  Michael Jacobson
Category:  Guest Author ,  Performance Management-Measurement

Who owns public data? Is is reasonable for public entities to manage the availability of their data? And what is the relationship between data and open government? In this Advisor column, Michael Jacobson shares his thoughts.

Read more

On the Quest for a Performance Culture: Where to Start?

On the Quest for a Performance Culture: Where to Start?

May 13, 2016  by  Michael Jacobson
Category:  Guest Author ,  Performance Management-Measurement

Today, governments wanting to embark on performance management have a plethora of approaches which they follow. This profusion of approaches is both exhilarating and terrifying. So where should you start?

Read more

Understanding Employee Motivation is More Important than Ever

Understanding Employee Motivation is More Important than Ever

January 20, 2016  by  Michael Jacobson
Category:  Guest Author ,  Administration and Management

Lack of employee engagement shows itself in a variety of serious issues that impact organizational performance. Advisor Michael Jacobson highlights methods local governments can use to find out what motivates their employees and help keep them engaged.

Read more

Understanding Customers in the Public Sector

Understanding Customers in the Public Sector

October 20, 2015  by  Michael Jacobson
Category:  Guest Author ,  Performance Management-Measurement

It's time to start using the concept of "customer" to help make government more effective, efficient, and people-oriented.

Read more