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MRSC Insight Blog


Posts for Bob Jean

Roundtable Public Hearings

This blog post provides an overview of the Roundtable Public Hearing process, a tool local governments can use to move the public hearing process from a divisive “win/lose” result to a much preferable “consensus/compromise” result. 

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Communications in 10-5-1

Just as in our personal relations, communications are essential for fostering good community relations. Council/Commission Advisor Bob Jean looks at the role of the message, messenger, and media in local government communications efforts. 

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Are You Communicating Your Goals?

Are you communicating your goals effectively? How do you cut through all the noise and clutter to reach the people you need to reach? This post gives you a Road Map to help. 

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Time for a Change in Your Local Government Organization?

Changes to the form or organization of a city presents both a leadership challenge and opportunity for the city council. Make sure to handle the transition properly.

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Municipal Management Model: Leading an Action Agenda

Are you frustrated by the seemingly endless studies and discussion, yet no action? Unlike businesses, cities are looking to build community instead of profits. So how can we better put our plans into an action agenda?

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Communication, Communication, Communication

In real estate or economic development discussions we hear it’s all about location, location, location. When it comes to good governance, whether in Council-Manager or Mayor-Council-Administrator forms of local government, it’s all about communication, communication, communication.

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Who's Your CEO - “Chief ENGAGEMENT Officer”?

Coming out of the “Great Recession” these past 4 years, what percentage of all money measures submitted to voters by local governments nationwide (cities, counties, schools, etc) do you think passed?  30%?  40%? More? Less?  According to research by the International City County Management Association (ICMA), from 2010-2013 over 70% of local money referendums were approved by voters! And those initiated by direct community engagement passed by 90%!

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Happy but Looking??? Staff Retention, Training and Development

According to an article in a recent International City/County Management Association newsletter, 83% of employees are happy BUT looking for another job. Even though satisfied with their current jobs, employees are looking for:

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